Customer Service

Feedback Form
We'd love to hear from you!
We're always looking for feedback from our members. Please take a few minutes to tell us what you think about our website, what you like (or don't like) about PrivacyGuard.
Name:
Email:
Member Number:
1. In general, how satisfied are you with your PrivacyGuard service?

Very dissatisfied

Somewhat dissatisfied

Neither satisfied nor dissatisfied

Somewhat satisfied

Very satisfied
2. How concerned are you about keeping a good credit score in today's economy?

Not concerned at all

Somewhat concerned

Very concerned
3. Has your interest in monitoring your credit score changed since the recession began?

I am somewhat less interested in monitoring my credit score

I am much less interested in monitoring my credit score

My interest in monitoring my credit score is about the same

I am somewhat more interested in monitoring my credit score

I am much more interested in monitoring my credit score
4. What is your primary reason for continuing to be a PrivacyGuard member?

PrivacyGuard enables me to view my credit report frequently

PrivacyGuard alerts me to changes to my credit report or score automatically

PrivacyGuard helps me to manage and improve my credit score

PrivacyGuard can protect me from identity theft

Other (5000 Character Limit):
5. How likely are you to recommend PrivacyGuard to someone you know?

Not likely

Somewhat likely

Very Likely
6. If you could change one thing about PrivacyGuard what would it be?

Add more features to the service

Increase the frequency of email updates that I receive from PrivacyGuard

Increase the exposure of PrivacyGuard on social media sites like Facebook and Twitter

None

Other (5000 Character Limit):
7. Which of the following potential new features are you most interested in and most likely to use?

A rating score to alert me if I am at risk of becoming an identity theft victim

Online tools to help me create a budget and save money

Online tools to help me pay down my debt faster

Additional credit score calculators

Other :
Try It Now
Contact Us
Feedback
Fair Credit Reporting Act
Home | Member Benefits | Join | FAQs | Customer Service | Education | Terms & Conditions | Privacy Policies | Site Map
©2010 Trilegiant Corporation
Cybertrust Certified Logo
Protected by Verisign